Refund policy

If you are dissatisfied with your product please let us know within 10 days of making the purchase. You may return the items in unopened new condition for a full refund. If items are opened or used and you are not satisfied with them you may return them and we will offer an exchange. Shipping charges are not refundable.

Please send items with your order number, original receipt and your request for a refund or exchange to:

Grace Green Beauty LLC 932 Cook Rd, Lebanon, Ohio 45036

Please note, Many of our products are made with ingredients that allow the product to melt at body temperature. During the summer months, these products can get warm in transit and may melt. Grace Green Beauty is not responsible if your products arrive melted. In most cases, you should be able to pop the products into the fridge or freezer and still be able to use them. Please note, we are not able to replace or refund these items if they melt in transit.